JTCwow.com is an e-platform dedicated to the gem and jewelry business. The site is an electronic representation of the Jewelry Trade Center. The purpose of JTCwow.com is to provide a solution for buyers and sellers to stay connected with the world

a. the ability to build an online business with minimal costs
b. provide an overview of a large selection of goods in one setting
c. have the ability to reach a diverse group of international buyers and sellers
d. negotiate prices quickly and efficiently
e. have inventory and sales information at your fingertips, 24 hours a day
f. participate in promotional events, and exhibitions
g. gain the most up-to-date information on market prices
h. easy simple e-payment gateway
i. get in immediate contact with experienced and knowledgeable experts
j. work in the safety and comfort of your home

JTCWOW supports a total of 4 payment methods
1.Credit card or debit card
2.True Money
For more information about the payment you can visit https://jtcwow.com/payment-methods/

Yes, JTCWOW is partnering with UPS for international shipping.

Once your order is completed, the shipping details and tracking code will be included on the email we send you.

Orders can be checked via My account > Orders

Please check your junk or deleted email item folders to see if you have a copy there. Otherwise you can contact our customer support at [email protected]

Kindly have a check that your email address is spelled and formatted correctly. Then you can check your Spam/Junk or deleted folder to check if there is any email from JTCWOW

Unfortunately, JTCWOW does not offer order online and pick up in store options.

You can change your address if your item hasn’t been shipped yet. If you wish to change your address, kindly contact the vendor directly.

– For unshipped orders, contact the vendor directly.
– For shipped orders, contact the courier.

Kindly contact our customer support at [email protected]

Unfortunately, you cannot cancel your order after you have confirmed your purchase.

For general inquiries, please contact us at [email protected]

For any questions related to orders, products or technical support, please contact us at [email protected]

Orders shipped internationally may be subject to import taxes, customs duties, and fees levied by the destination country. You may contact your local customs office for more information.

Clicking ‘mark as receive’ will not affect the shipment of your package.

Unfortunately only stores from Thailand can become vendors on our website.

You can contact us at [email protected] for photography packages.

To use Wow Points, choose Wow Points as your payment method during checkout.

JTCWOW Gift Card is a great way to thank someone special or treat yourself to exquisite gems and jewelry. The gift cards can be used toward any product sold at jtcwow.com. After entering your gift card during checkout, the amount paid will immediately be deducted from your gift card balance. Any remaining balance on the gift card after purchase can be used for future purchases. Balances can’t be redeemed or exchanged for cash. For now, if the total order amount exceeds your gift card balance, you cannot pay the remainder with a credit or debit card. To purchase JTCWOW Gift Card, go to https://jtcwow.com/product-category/gift-card/

A JTCWOW Gift Card will be valid for 1 year after your purchase.

Unfortunately we cannot add coupons to orders that have already been placed. You can save the gift card or Wow points for the next purchase.

You may apply for the refund and/or return of the Item within 3 days after receiving a package

It usually takes 14 business days for the refund process.